Home IT Done Right

What we do?

On-site or remote technology support.

Flexible, personalised solutions for all your technology needs. From expert advice to hands-on assistance, we’re here when you need us with easy and transparent pricing.

Computer, Tablet & Laptop, Smartphone

• Support for Apple, Windows and Chrome devices

• Operating system problems

• Optimisation. Computer running slow?

• Upgrades and updates

• New computer build, configuration and setup

• Connectivity and mobility

• Home Office setup

Prepaid 1-hour on-site service

$150.00

Websites and Social Media

• Custom build websites

• Social media account setup

• Social media privacy and security

Wi-Fi & network

• Wireless and fixed network setup

• Home internet and network configuration

• Diagnostics and troubleshooting

• Residential NBN support

• Unlimited internet solutions

• Mobile internet solutions

Printer and Scanners

• Installation and setup

• Wireless printing

• Toner supply and replacements

Cybersecurity, privacy & protection

• Antivirus and security software supply and installation

• WiFi and network security

• Privacy setting in applicaitons

• System security checks and hardening

• Updates and patching

Education & training

• Training on how to use your devices

• Training on installed software

• Security awareness

Data backup and recovery

• Cloud setup - Microsoft, Google, Apple, Dropbox, ...

• Local and cloud backups

• Data transfers and synchronisation between devices

Files, Media & Photos

• Cloud synchronisation and backup

• Sharing albums between devices

• Offline backup

• Access to files, media and photos from any device

TV and Smart Home systems

• Smart TV services setup

• Streaming application setup

• Smart home device setup

Software and Applications

• Email setup and management

• Email backup and recovery

• Email accounts management

• Office365, Google

• Installation and management of user specific applications

Prepaid 1-hour remote service

$120.00

1. Book online, email, SMS or call us

2. We come to you or support remotely

3. Problem solved

How it works?

Why engage us?

We Fix What Matters Most

From slow Wi-Fi and printer issues to setting up your home office or smart devices, we solve everyday tech problems with care and precision.

Support That Fits Your Life

We understand that not everyone is tech-savvy, and that’s okay. We explain things clearly and never overwhelm you with jargon.

We Come to You

No need to pack up your devices or wait in line. We offer onsite support across Melbourne’s north, east, and south suburbs, and provide remote assistance Australia-wide whenever we can.

Your Security Is Our Priority

We help protect your devices, data, and privacy with simple, effective cybersecurity solutions tailored for home users.

Learn As You Go

Want to feel more confident with your tech? We offer one-on-one training so you can master your devices at your own pace.

Smart Home, Made Simple

From voice assistants to automated lighting and security, we help you set up and enjoy the benefits of a smarter, safer home.

Real People, Real Help

We are your local experts who care. We’re known for our reliability, professionalism, and genuine customer service.

Promise:

• Delight you

• Deliver working pragmatic solutions

Values:

• We own it, do it well, get better every time

• Respect and curtesy

• We stay curious, explorative and innovative

Strengths:

• Easy and flexible to work with

• Product agnostic and user focused

• Solution capable IT experts

When technology stops working, life gets frustrating fast. That’s where we step in with fast, friendly, and expert IT support that makes your tech work the way it should.

Sorting out your technology needs