IT Services for Home, Business and NDIS participants.

IT Simply Delivered

5 Stars

★★★★★

Services

Comprehensive IT services and solutions suited to your needs.

Individuals and Home IT

Solutions for individuals and homes - IT that works.

a laptop computer and a cell phone on a deska laptop computer and a cell phone on a desk
Small and Medium Business

System administration and support without the enterprise price tag.

a desk with a computer monitor and a desk with a chaira desk with a computer monitor and a desk with a chair
A technician helping a user with a computer issue.A technician helping a user with a computer issue.
NDIS participants & plan managers

Simple, effective and affordable remote and on-site IT support for NDIS participants.

About Us

Empowering People Through Technology

Infomatix is a Melbourne-based IT services company dedicated to making technology simple, secure, and accessible for everyone, from individuals and families to small businesses and NDIS participants. We combine enterprise-grade expertise with a personal touch, helping our clients stay connected, protected, and productive in today’s digital world.

Who We Serve

  • Home & Individual Users – We solve everyday tech problems with friendly, jargon-free support. Whether it’s fixing your Wi-Fi, setting up a printer, or helping you feel confident with your devices, we’re here to help.

  • Small & Medium Businesses – We deliver scalable IT solutions that drive efficiency, security, and growth. From cloud services and cybersecurity to virtual CIO advisory, we’re your strategic tech partner.

  • NDIS Participants & Plan Managers – We provide accessible, compliant IT support tailored to the needs of people living with disability. Our services empower independence and digital confidence.

Why Infomatix?

  • Local Experts – Onsite support across Melbourne’s north, east, and south suburbs

  • Remote Services – Available Australia-wide

  • Experienced & Certified – Decades of leadership in IT strategy, transformation, and governance

  • Customer-First Approach – We listen, we care, and we deliver

  • Security & Accessibility – We protect your data and tailor solutions to your needs

Our Mission

To unlock value for individuals, businesses, and communities through smart, secure, and inclusive technology solutions.

Our Values

  • Integrity – Transparent, ethical service at every step

  • Innovation – Forward-thinking solutions that evolve with you

  • Empowerment – Helping clients gain confidence and control over their tech

  • Accessibility – Making technology usable and inclusive for all

The Team

Infomatix is led by seasoned IT professionals with deep experience across business and professional services. Our team brings strategic insight, technical excellence, and a genuine passion for helping people thrive with technology.

Where We Work

  • Onsite Support – Melbourne North, East & South suburbs

  • Remote Support – Available Australia-wide

Let’s Connect

Whether you need help at home, in your business, or through the NDIS, Infomatix is ready to support you. Explore our services or contact us today to get started.

A diverse group of professionals collaborating on technology solutions.
A diverse group of professionals collaborating on technology solutions.
gray computer monitor

Contact

Get in touch with us today.

The IT services provided were exceptional and exceeded our expectations.

Alex

A happy customer giving a thumbs up in a modern office setting.
A happy customer giving a thumbs up in a modern office setting.

★★★★★

FAQ

What services offered?

We provide IT support and solutions.

Who do you serve?

We serve businesses, home users, and NDIS clients.

How can I contact support?

You can reach us via phone, email, or our website chat.

What are your business hours?

We operate from 9 AM to 5 PM.

Do you offer remote support?

Yes, we provide remote assistance services.

What payment methods accepted?

We accept credit cards, PayPal, and bank transfers.

Gallery

Explore our diverse IT services.

A modern office workspace with computers and technology.
A modern office workspace with computers and technology.
A technician assisting a home user with their device.
A technician assisting a home user with their device.
A group of professionals collaborating on a tech project.
A group of professionals collaborating on a tech project.
A close-up of hands working on a laptop with code on the screen.
A close-up of hands working on a laptop with code on the screen.

Location

Find us at various locations to serve you better.

Main Office

123 Tech St

Hours

9 AM - 5 PM

Branch

456 Service Rd

Hours

10 AM - 6 PM

11 AM - 4 PM

Support Center

789 Help Ave

Hours