NDIS on-site IT Support Service

Simple, effective and affordable on-site IT support tailored to your needs.

Our on-site IT Support Service takes the stress out of technology for NDIS Plan Managers and Participants. At a time and place that suits you, our friendly technician will provide hands-on assistance for a wide range of digital and IT needs - making technology simple, reliable, and easy to use.

What we can help you with when we come to support you at your location:

Almost any issue can be fixed through an on-site session. Below are some of the most common services our clients request—though this is just a sample, not the full list.

Laptop & PC Support (Windows):

• Fix slow performance and clean up unnecessary files

• Install or update essential programs

• Troubleshoot email issues or printer connectivity

Tablet & Mobile Phones (Android & iOS):

• Set up apps and accounts

• Resolve Wi-Fi or internet problems

• Configure accessibility features for easier use

Home Network & Wi-Fi:

• Diagnose and fix connection issues

• Optimize your Wi-Fi for better speed and coverage

• Help connect all your devices securely

Applications & Accounts:

• Install, update, fix your applications

• Setup accounts, passwords, social media, emails

• Help you manage subscriptions and licenses

• Review your security and privacy

Why choose this service?

✔ Face to face interaction

✔ Support for multiple devices in one session

✔ Friendly, easy-to-understand guidance

How it works:

1. Book your session online

2. We confirm time and place

3. Our technician visits you

Perfect for:

• Quick and complex fixes

• Device setup, new installations, replacements

• Tech support for devices that cannot be accessed remotely

• Individual training and guidance